How can I return, exchange or get a refund?
To initiate a return, exchange, or request a refund, please follow these steps:
Contact Us: Send an email to info@uni7y.com with your order details and the reason for the return, exchange, or refund request.
Receive Instructions: Our support team will review your request and provide you with detailed instructions on how to proceed based on our return and exchange policy.
Ship the Product: If required, securely package the product and send it to the address provided by our support team. Please ensure that the item is in its original condition and packaging.
Processing: Once we receive the returned item, we will inspect it and process your exchange or refund as requested. If exchanging, your new item will be shipped to you as soon as the returned item is approved.
Confirmation: You will receive an email confirmation once your return, exchange, or refund has been processed.
Can I return, exchange or refund a product?
Yes, we offer options for returns, exchanges, and refunds to ensure your satisfaction with our products. If you need to initiate any of these processes, please reach out to us directly at info@uni7y.com, and we will be happy to assist you.
